On a mac running latest OS sierra with all updates I have installed Skype for business for mac - and already have office 2016 for Mac (office 365).

1. Skype For Business Mac Client Download

On a mac running latest OS sierra with all updates I have installed Skype for business for mac - and already have office 2016 for Mac (office 365). When I try to sign in to the skype, just as on other mac, a new popup appear from office 365 that 'this doesn´t look like a valid user ID'. There is a username and password line - where on the username it is only standing my initials. If I add my email adress, it start to load, but then just jumps back to the main login page of skype for business.

I tried to create new keychain and also log in as other user on the computer, but the problem is the same. How to convert an exe file for mac. I don´t know if it is something with the office 365 activation that is wrong, even the office package works fine.

Hi Rossoneris, Since you've got an error message saying that this doesn't look like a valid user ID, I'd like to introduce an article to you for your reference: If the problems persists after referring to the article above, I'd like to collect some more information to troubleshoot the issue: 1. Please give me a screenshot of the error message for analysis. Regarding 'I tried to create new keychain and also log in as other user on the computer, but the problem is the same', do you mean that this issue happened to multiple users inside your organization?

Have you deployed a special environment for your Office 365 organization such as ADFS, Hybrid, on-premise Skype for Business server, etc.? Is the Skype for Business for Mac the latest one? Install word for mac 2016 instead of 2011 365.

Did this issue happen only when you signed into Skype for Business for Mac with a specific Mac machine? If you sign into Skype for Business for Mac with your Office 365 account on another Mac machine, does the same issue happen? Regards, Mouran.

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Hi Rossoneris, Thank you for the updates. Yes, I agree with you.

Since the user has no problem signing to Skype for Business for Mac on other Macs running same version, it means this is a specific Mac problem. Here I’d like to offer you some more suggestions: 1.

Upgrade the Skype for Business for Mac to the latest version. Trying deleting the sign-in info by clicking the “Delete sign-in info” button. Collect the logs by clicking Skype for Business > Preference > General > Collect Logs and send me the log via the private message for further analysis. Some Lync profiles might be different from Skype for Business on Mac profiles and can cause a discrepancy. You can and reinstall it to see if there is any improvement. Note: The article referenced is also applied to Skype for Business for Mac client.

I’ve sent you a private message to collect the log, please refer to the following link to reply to it: Thanks, Mouran.

Hi Michael, Sorry for the late reply. According to your description, there is no issue connecting from a PC which indicates the DNS records used for the Skype for Business configured correctly. So, please try other suggestions to narrow down the issue: • Change a network to check if the issue persists. • Make sure that your Mac clock is set to the correct time since Skype for Business uses a timestamp as part of the authentication process.

Skype For Business Mac Client Download

• Try manually configure the Skype for Business client follow the steps below: • When you are in login page, enter your account, and then click Advanced Option. • Don't select Auto-detect server. • Internal/External Discover address enter: sipdir.online.lync.com:443. • Click Save, and then click Sign-in. Meanwhile, we'd like to collect the following information to better understand your situation: • The detailed Mac OS version. Click Apple logo > About this Mac. • Your sign-in address that you're using when you try to sign in to skype for business online address via private message: to check your account’s environment and DNS records.